Have you ever imagined what it is like to have a job in which you need to help people that don´t speak your native language? We interview Aideé, a bilingual costumer service representative for Kobo (based in Canada). She shares with us the best and the worst of her job. https://www.patreon.com/posts/ep-19-servicio-23670146 Get a PDF with vocabulary and comprehension questions HERE Phrase of the day